STRATEGIC PLAN
Our Strategic Plan guides the next four years of our work at Inclusion West Niagara. It was shaped by the voices of the people we support, their families, our staff, Board, funders, and community partners.
The plan focuses on four key areas that will help us strengthen our programs, grow our impact, and continue delivering high-quality, inclusive supports across our community.
ENRICHING LIVES THROUGH CONNECTION AND CHOICE
Living life with purpose and possibility
High Level Actions:
- Explore fee for service programs
- Pilot new service opportunities
- Re-launch person centered supports training
- Embed person-directed practices
PURPOSEFUL COMMUNICATION AND ENGAGEMENT
Listening, sharing, and belonging
High Level Actions:
- Enhance social media presence
- Deliver family education sessions
- Connect with our community through newsletters, forums and events
- Expand Equity, Diversity and Inclusivity so everyone participates
- Engage with government and community partners more deeply
INNOVATION, SUSTAINABILITY, AND SMART PRACTICES
Innovating wisely for a strong tomorrow
High Level Actions:
- Explore and invest in technology
- Strengthen cybersecurity efforts
- Proactively connect compliance measures with our work
- Collect meaningful data
- Consider our environment in what we do
SHAPING OUR IDENTITY AND FUTURE IMPACT
Clear vision. Shared goals.
High Level Actions:
- Market Inclusion West Niagara – our new name
- Refresh our branding to align with inclusion – make it matter
- Develop a 10-year housing strategy
- Convene a housing coalition
A FUTURE-READY WORKFORCE
Growing talent to meet tomorrow’s needs
High Level Actions:
- Begin workforce planning and succession processes
- Plain language and tabletop policy understanding exercises
- Re-build student and volunteer programs
- Pilot mentorship programs
- Launch training in mental health, trauma informed care and inclusive supports
- Offer training to enhance staff toolbelts